continuous improvement
How Can You Find Time And Money To Innovate In GBS When Operations And Cost-Cutting Are The Major Priorities?
January 09 by Christine DauenhauerWithin the dynamic landscape of Global Business Services (GBS), leaders can find themselves caught up in the seemingly endless demands of day-to-day operations. In the midst of trying to efficiently m...
How To Engage Teams in Continuous Process Improvement
November 01 by Beth BrownOn October 17-18, 2023, SSON hosted the Process Mining & BPM Digital Summit. The summit aimed to demonstrate to attendees how to “do more with less” through process optimization. The second...
Guide to Driving Continuous Improvement With BPM and Process Tools
August 31 by Evan BeebeIf GBS intends to drive organizational efficiency, it needs to begin by constructing a BPM initiative and bringing in solutions that give organizations process visibility they have yet to discover.
7 Tips for Creating a Culture of Continuous Innovation
July 26 by Sanjay PatelSSON Advisory Board member Sanjay Patel shares 7 steps GBS can take to cultivate a culture of everyday innovation and, in turn, evolve its role as a value creator.
How to Create a Sustainable Continuous Improvement Capability: One Global Operator’s Personal Experience (Part 2)
May 12 by Jeff GoldsteinThe "Ecosystem" required within a corporation to launch and sustain a CI culture.
A Playbook for Creating a Sustainable Continuous Improvement Capability: One Global Operator’s Personal Experience
April 08 by Jeff GoldsteinLearning how business processes work to improve operations is the cornerstone of running a highly effective business
SSON Job Board: ENTERGY: Continuous Improvement Analyst, Sr Staff - NEW ORLEANS, LOUISIANNA
July 06 by SSON EditorsEntergy are seeking a driven, high-energy continuous improvement expert or process architect to design, lead and facilitate business transformation and improvement efforts.
How Continuous Improvement Can Make a Difference to You and the Business
March 29 by Gary ThompsonA career in Continuous Improvement can uplift business support, help the organization face its business challenges – and help you become world class at your job!
Design Thinking to Humanize the Digital Process
October 02 by Mito MiheličHow to use a try-and-test methodology to hone in on solving user experience
Exceptional Industry Success Recognized at SSON's Shared Services and Outsourcing Excellence Awards – North America 2017
April 06 by SSONWhich organizations won at the 2017 North American Shared Services and Outsourcing Excellence Awards?
Playing Off Your Strengths: Internal Best Practices Close Gaps on Laggards
October 05 by Tim SheridanBreaking the Mold in Conventional ThinkingPerformance improvement is one of the key items on shared services leaders’ agendas and, as such, deeply embedded in their job descriptions. Most service leve...
Case Study: Rolling Out "Lean" Across Global Finance Services
October 22 by SSON EditorSchneider Electric is a global enterprise whose success depends on the support of five global finance centers. Like many manufacturing organizations, it has seen the effects of improvement methodolo...