D6
D6 Visionaries: Germany
March 05 by G6 LeadersBuilding on SSON's global "G6" panels, the DACH6 [D6] panel for the German, Swiss and Austrian region brings together six leading BPO providers to discuss the trends that will impact serv...
D6 2011 – Tom Bangemann, The Hackett Group
April 17 by The Shared Services & Outsourcing Network EditorThe crisis of the past years has caused revenue to drop by roughly 20% for most industries. What this has highlighted is the need for flexibility in back office functions as they of necessity need...
D6 2011 Dieter Berz - Cognizant
April 17 by The Shared Services & Outsourcing Network EditorAs shared services expand in the German market, expect a shift in expectations from B2B (business to business) towards including more of the components traditionally found in the B2C (business to co...
D6 2011 – Ulrich Bäumer – Osbourne Clarke
April 17 by The Shared Services & Outsourcing Network EditorIn the past, outsourcing was fairly straightforward: there was the customer and there was the provider. What we are seeing now is that the separation between the two is no longer so defined. Custome...
D6 2011 – Ricardo Langwieder-Gorner – EXL
April 17 by The Shared Services & Outsourcing Network EditorPricing models need to change to reflect the evolution in sourcing markets. An evaluation of recent outsourcing contracts signed by German companies highlights a trend towards more sustainable rela...