Data
How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?
December 19 by SSON EditorThe new Outsourcing Report by SSON Research & Analytics presents a number of opportunities for the Future GBS Model
How to Raise the Profile of Payroll from "Pay Execution" to "Pay Equity"
July 10 by Barbara HodgeThere are 5 million job titles within payroll on LinkedIn right now. It’s safe to say there's a lot going on in the payroll industry at any given time.
The State of Intelligent Automation Global Market Report H1 2022
June 23 by Barbara HodgeWhile automation has been actively deployed within GBS and shared services for nearly a decade, its early wins were measured mainly via common transactional metrics of cost, speed, and quality. Today,...
Creating the Optimal Data Management Center
June 04 by Barbara HodgeRobert Weltevreden has been described as “one of the few truly full stack GBS leaders out there.” So what makes him special?
Global State of the Shared Services & Outsourcing Industry Report 2022
February 24 by SSON Industry ReportsStaying on top of shifts in the shared services market is key. Start here
Robotic Process Automation and AI in Shared Services
February 05 by Anshu GuptaHow can next-level robotics complement and enhance an existing RPA implementation across a wider range of tasks?
Highlights from the Top 20 Most Admired SSOs & GBS 2021 Benchmarking Analysis
September 08 by Syazana LimThis summary report provides a preview of the results from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) benchmarking study 2021.
Hiring People "Not Like You"
February 10 by Chris McCannIt's the primary obstacle to achieving the next stage of value proposition for shared services
What Will Save BPOs?
November 30 by SSON Industry ReportsData automation as the ultimate battleground in service differentiation
In (Accurate) data we trust
November 17 by Canda RozierIn today’s world, data is ubiquitous and inescapable; it’s at the foundation of so many things we do every day, and it impacts all aspects of our lives, both professionally and personally
Develop "Agile" data lakes – or risk a data swamp
October 14 by Ankur BansalHow does your enterprise navigate the 40 trillion gigs of data that were produced this year?
SSON JOB BOARD: ERP System Controller (SCM) - Odfjell Drilling
October 12 by Beth HamptonOdfjell Drilling Philippines is looking for a/an ERP System Controller-SCM who is motivated to facilitate and contribute to the Company's growth.