design
‘Tis the Season for Process Improvement
December 16 by The Shared Services & Outsourcing Network EditorNo matter what your beliefs or traditions, the holidays can be a stressful time of year for many people. But it's also a brilliant opportunity for process improvement.From How to cook a turkey to...
Developing Leadership Skills and Managing Talent
September 24 by The Shared Services & Outsourcing Network EditorInterview with Zelle Ochoco, Associate Director, Procurement Shared Service, Johnson & Johnson Over the last decade, Zelle Ochoco has worked for some of the biggest brands in the world, honing he...
Architecture CAN Change the World (and Your Office)
April 14 by SSONIn searching the web for ideas that help you in your job I sometimes come across random pieces of content that catch my attention. And often these random pieces actually strike a chord with shared s...
A Warning to Shared Services Organizations: Too Much Efficiency is Not Actually Efficient
April 09 by The Shared Services & Outsourcing Network EditorFocus on Innovation: Organizations seeking the "next step" in Shared Services are no longer debating the cost/efficiency play but are chasing quality improvements. They are targeting effectiveness i...
Designing a Shared Services – Making Technology Decisions (series, part 3)
March 19 by Steve MooreTechnology When deploying a shared services model, the shared services should be designed so that it is scalable, and so that other departments, sites and/or businesses may join in the future. Tec...