digital
How to Make Digitization Meaningful to Employees
April 18 by SSO NetworkThis week, we are revisiting a great article from last year’s Intelligent Automation World Series Virtual Summit, with top tips on how to make digitization meaningful to employees. Etienne Grisvard, H...
Is GBS the Saviour for Generative AI?
April 16 by Bob CecilBob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
10 Keys to Successful S2P Digital Transformation in Multinational Companies
April 03 by Jean-Michel NicolasCompanies face a unique set of challenges in streamlining their S2P processes, arising from fragmented systems, decentralized structures, and diverse regulatory environments. Overcoming these hurdles...
How The Pyramid Of Change Can Stop Your Next Digital Transformation Failing
March 20 by Robert WeltevredenA very common mistake many business leaders make is to believe that going Digital means, buying and implementing a lot of cool new technology. More often than not the investments made in made in these...
State of Shared Services Technology: Asia 2024
February 13 by Beth BrownBased on responses from SSON's State of the Industry Survey 2024, as well as SSON R&A data, this infographic explores the technological trends across Asia.
Staying Sustainable: 3 Ways GBS Can Continually Reaffirm Its Value
September 26 by Evan BeebeThere is little doubt that the Global Business Services (GBS) Model is on the rise globally, which is why the following will analyze the three ways GBS can continue its growth by reaffirming its value...
Harnessing AI for P2P: A Brief Look At Equans' Game-Changing Strategy
June 29 by SSON EditorLesley Bird, Head of Procure-to-Pay (P2P) for Equans, recently gave the SSON community an illuminating glimpse into their journey of successfully integrating AI into their P2P operations during a grou...
Beginner's Guide to Shared Services
March 01 by Barbara HodgeThis guide explains what is shared services, why a great shared service center is so important, and how to chose your shared services model.
Predicting the Future of GBS (2023 and Beyond)
November 09 by SSON EditorThe SSON State of Industry Survey is here, but before the results are released the SSON Digital team wanted to take a crack at predicting where GBS is headed.
New Report: The Future of GBS is Digital
January 26 by SSON EditorialCost pressure, market volatility, technology-driven disruptions and globally connected value chains are forcing companies to professionalize their support functions. Find out how
Solving cash flow with AI: how to survive a crisis
November 03 by SSON Industry ReportsAs 2021 approaches, companies are facing considerable receivables challenges. Credit & collections have had to adapt to remote working conditions, while customers' payment behavior has been erratic. D...
The Intelligent Automation World Series 2020
September 16 by Barbara HodgeNow in its 6th year – join us to get new ideas on cash, talent and operating models