e2e
End-to-end Process Management & Optimization in Shared Services
July 19 by SSON Industry ReportsDriving "user delight" is significantly easier through end-to-end process management, as this report explains
Bridging the Employee Experience Gap to Achieve the End-to-End Goal
April 12 by Andrew AvanessianThe Covid-19 pandemic signalled a sudden shift to remote working, and while many businesses may have been prepared or testing remote working on a small scale, the speed at which it needed to be rolled...
Cultural Transformation as a Key Enabler of End-to-End Process Optimization
December 10 by SSON Industry ReportsBuilding on a foundational capability of true process knowledge
Plugging the Gaps in E2E Service Delivery
August 08 by Lee CoulterThe concept of end-to-end (e2e) is an interesting one. If you ask any one person about a process or a service on an e2e basis, you will typically get an incomplete view, based on the fact that that...