employee engagement
Unlocking Organizational Success: 5 Strategies for Creating an Exceptional Employee Experience
April 04 by Seneena FayasSeneena Fayas, Director of HR and Operations at Desert Dreams Group, delves into the best practices to elevate employee experience.
Ask The Expert Series Booklet
January 04 by Evan BeebeTo provide in-depth coverage of shared services-related issues, we have turned to the SSON Global Advisory Board for assistance. Now, these advisory board members have taken over “Ask the Expert”, an...
3 Tips to Drive Employee Engagement in Shared Services
October 31 by Steve RudderhamKeeping employees engaged is a key priority for any GBS Leadership team. It helps drive performance metrics, innovation, collaboration, and retention in the teams. So, how should we approach this?
The Transformative Powers of Citizen Development in Shared Services
September 05 by SSON EditorBy empowering employees with low-code tools, such as ChatGPT, and encouraging their active participation, leaders can harness the untapped potential of their workforce to drive automation and centrali...
Transformation and Engagement: Two Sides of the Same Coin
August 10 by Evan BeebeOften the success of a transformation initiative can be tied to an organization's ability to get employees to buy-in to the transformation. Similarly, transformation initiatives can also appear daunti...
Workforce Productivity: Uplifting the Employee Experience (pt .2)
July 12 by Evan BeebeIn this next part on workplace productivity, we’ll take a closer look at employee engagement and how it can help foster a work environment that creates more productive employees.
Gallup Report: Employee Engagement and Workplace Stress at All-Time Highs
June 15 by SSON EditorSummarizing the key findings from Gallup's "State of the Global Workplace" report that provides regional-specific insights into workforce topics such as employee engagement trends, hybrid work, the jo...
Shared Services and Outsourcing Industry: Productivity After COVID
March 13 by Nikolay JeliazovCOVID has forced many businesses to quickly move to working from home. That decision has been implemented quickly and in fact have many positives. However, the impact on productivity is still unclear.
Future of Work in Shared Services: A How-To Guide on Leading With Experience in Today's New Reality
April 13 by SSON Industry ReportsOrganizations worldwide have had to pivot and adjust to a “remote everything” scenario. This requires a new awareness of "customer experience"
Future of Work: How to Enhance Employees' ‘Office Experience’ in a ‘Remote Everywhere’ Environment?
July 14 by Samir BagriOrganizations have an opportunity to enhance the 'office experience' for employees in the new 'remote everywhere' environment. Some have already made a headline-grabbing start