Global
SSON's 2022 Digital Media Kit
February 10 by Shared Services & Outsourcing NetworkAdvertising with SSON will showcase your organisation to over 180,000 members of the online community.
The future is now (Part 2): Thrive in a global environment
November 05 by Ilse KerlingTo truly connect, build trust, meet deadlines and increase the quality of work, intercultural differences have to be bridged between global teams. These intercultural skills have finally made it to th...
Why is Cross-cultural Communication the #3 Skillset of the Future?
October 22 by Ilse KerlingAn Amsterdam story that illustrates the cost of poor x-cultural understanding...
The Future of Business Services: Digitalized GBS
February 21 by SSON EditorAutomation is offering a faster, cheaper and less painful bridge to GBS
Jargon Buster: A guide to common terms & acronyms often thrown around in the Shared Services &Outsourcing space
November 25 by SSONIf you need a glossary to fight your way through a conversation around shared services delivery - here's help
Global Challenges for Shared Services
February 21 by Priyanka AnandHow to evolve up the value chain in today's SSO Models
What if the World Was Just a Village of 100 Shared Services Centers? What Would These Look Like?
May 16 by SSONAs of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 Shared Services Centres? What would...
USA: So That's That – Now, What Next?
November 09 by SSONAmerica has a new president and his name is Trump. Whether unexpected or expected, what this news means, unequivocally, is that the country is changing direction.What does it mean for you? Last week w...
60 Seconds on GBS – with Hans Frölich of Nordic's SCA
September 21 by SSO NetworkHans FrölichVice President Digital, IT & Global Business Services (GBS)SCA–Hygiene and Forest Products CompanyQ: What does Global Business Services mean to SCA and how does it provide more value f...
Why is HR Shared Services "Different"?
September 13 by Mary Sue RogersIn every multi-process Business Process Outsourcing (BPO) or Shared Service Centre (SSC) project I have ever worked on, HR always gets the reputation for “being different”. And while every funct...
Taking a BIG Step Towards Global Delivery
June 07 by Mary Sue Rogers"Transition" – Noun. Definition: the process or a period of changing from one state or condition to another. The process of transitioning work into a captive or outsourced SSC (Sh...
Tools & Templates: Data Collection
January 01 by SSON EditorThe Data Collection Tools & Templates form part of SSON's Tools & Templates series designed to help you implement frameworks based on proven best practices.