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7 Steps to Successfully Deploying RPA
February 26 by SSON Industry ReportsMany enterprises – if not most – lack a solid plan for implementing RPA. This guide closes that gap
How to Begin Your Data Analytics Implementation
January 14 by The Shared Services & Outsourcing Network EditorAccording to research by SSON, 49% of shared service centres in Asia Pacific are prioritising investment in data analytics solutions. In light of the intense interest we spoke with three of the top...
10 Tips for Establishing Shared Services Center Operations
October 12 by The Shared Services & Outsourcing Network EditorEstablishing and growing a global service center is an amazing opportunity for personal and professional growth. It's a chance to expand your horizons and a rare opportunity to exercise a full range...
Designing Contracts That Create Value
June 11 by Srini KrishnaWhen negotiating a shared services contract, whether for in-house services or delivered by a third party, the "value model" of the contract should be at the top of your mind. This means clarifying...
How to Be a Great Project Sponsor
October 09 by Russell HarleyA key aspect of launching or expanding the scope of a shared services organization is managing the project during transition. Many people slip up on the basics, as Russell Harley explains ......
Members Ask SSON: How to Plan for a Launch
October 08 by SSONFrom time to time, we get questions from our membership regarding shared services practice or asking for advice on certain questions. I thought there would be value in sharing responses with the bro...
How to Prep for Shared Services: Lessons from a Six-Pack Abs Exercise Regime
September 25 by Anil Prem DSouzaI have recently been running a lot of workshops for Senior Shared Services Leaders in GBS, Finance, HR, Procurement and IT, across the APAC region in which we’ve been discussing different a...
The 5 Disciplines of Fantastic SSC Transition Teams
September 25 by Jamie DaviesAre you facing the challenge of setting up a Shared Services organization? Have you networked and asked questions – and yet you are uncertain of how it all hangs together? You are not alone....
Case Study: Shared Services Center Saves Millions
February 14 by John KirkIn my previous articles I have spent much time talking about the "How To" steps of Shared Services and Outsourcing. In this article I wanted to share the results of these articles by reviewing a pr...
Tips on empowering employees and developing a team (series, part 5)
July 07 by Steve MooreIn this 5th article in the How to Design a Successful Shared Services series, transformation veteran Steve Moore shares tips of getting more value out of your team. I have lost count of the n...
7 Reasons to Invest in a Vision (the ROI is worth it)
June 23 by Rakesh SanganiAt our recent Shared Services & Outsourcing conference a popular breakout session centred around How to Develop a High Performance Shared Services Centre. It was so well received that we asked the p...
Building a Business Case for Shared Services or Outsourcing
June 23 by John KirkThe business case in favor of shared services and outsourcing is well documented. The projects that I have seen have never failed to increase productivity, improve customer service, and reduce cost. M...