HR analytics
Applying Learnings in Customer Experience to Employee Experience at Amazon
July 31 by Matt WilldenIn early 2015 I was asked to begin building a new team in Amazon’s HR Shared Services department focused on measuring and developing the way employees experience our services. I admit that the initial...
3 HR Trends Driving Competitive Advantage Across Asia
December 23 by SSON EditorNo matter how much technology advances, how increasingly digital the business, or how global the markets – the key differentiator between you and your competition remains your talent. And with...
You Can’t Keep Score without a Scorecard
November 05 by Anupam DiwanWhile keeping score at baseball games has become about as antiquated as using a globe to navigate, there is still merit in the practice of marking down the impact of each play in a game. Your hierog...
The Power of HR Analytics
September 04 by Anupam DiwanWhy HR Analytics?The power of analytics drives informed decisions, and that’s especially true in human resources. Data bring credibility to strategic decisions, link HR initiatives to organizational p...
Creating Value through HR Analytics
August 19 by The Shared Services & Outsourcing Network EditorToday, the business environment is more dynamic than ever. In this often volatile environment, human capital is arguably the most sustainable source of competitive differentiation and value creation...