HR
AI with Integrity: Crafting a Blueprint for Responsible HR Shared Services
March 07 by Jerry HotovecJerry Hotovec, Director of Global People Operations at Netflix, provides insights into AI within HR shared services. Focusing on transparency, bias mitigation, security, and employee empowerment will...
The Nightmare Before Christmas: SSO Edition
December 18 by Beth BrownIf this holiday season leaves your organization feeling more overrun than Santa’s workshop on Christmas Eve, perhaps a shared service center (SSC) is the solution. We know it doesn’t happen overnight,...
A Beginner’s Guide to Generative AI in Recruiting
November 03 by Evan BeebeThe following beginner’s guide to generative AI in recruiting will explore the opportunities generative AI is creating for recruiters and how they can adopt it in their daily routine.
The Rise of Front and Middle Office Process Outsourcing
October 19 by Bob CecilBusiness services organizations are continuing to add scope beyond traditional back office functional processes.
Peering Into a Metaphorical Crystal Ball, the Workforce Trends of 2024
October 06 by Sher DowningSher Downing analyzes five articles providing unique perspectives on workforce trends for 2024.
HR Shared Services and Employee Relations
May 30 by SSON EditorAs shared services continue to expand their scope of work, leaders are seeing tremendous opportunities for HR services to integrate activities like employee relations. SSON Research & Analytics data c...
Making HR a Strategic Value Driver with Connected Processes
May 15 by SSON EditorThe three top priorities for shared services and GBS for impacting the overall workforce are driving headcount optimization, driving better integration and utilization of technology and driving enhanc...
Beginner's Guide to Shared Services
March 01 by Barbara HodgeThis guide explains what is shared services, why a great shared service center is so important, and how to chose your shared services model.
5 Future of Work Trends for 2023: Talent is Evolving, Management Needs to Adapt
February 07 by Connie SteeleAs we watch the career landscape shift before our eyes, we have to stay on top of how work itself is changing. Why? If we want to be able to take advantage of new opportunities instead of being left b...
The Future of Hybrid Work
January 24 by Evan BeebeIn conversation with Rob Pretty, Vice President and Head of People Solutions at Takeda Business Solutions
Dealing with Disruption, Supporting BAU, and Driving Continuous Improvement – A Day in the Life of a Global HR Leader
December 19 by Gerard HusseyQ&A with Marianne Davies, Global Head of People Services, GSK
Doodling Our Way to Effective Knowledge Management
December 08 by Nora JalaludinHow knowledge management ensures knowledge can be properly stored, organised, and made accessible to the workforce no matter the generation.