HRO
So You Think You Want to be Global?
March 23 by Mary Sue RogersWhat "Global" Really Means (and Why) The world of global shared services is vast, varied and littered with different definitions of what is a "global shared services". Is global having one loc...
Latest Trends in Multi-Process HRO: Technology Takes Center Stage
September 25 by SSONThe Multi-Process Human Resources Outsourcing (MPHRO) market continued its moderate growth trajectory in 2014, reaching about US$ 3.42 billion based largely on new deals, mid-tenure scope expansions...
12 Reasons to Embrace HR Analytics
May 07 by SSON EditorDespite the great promise of analytics for HR, a recent SHL study found that less than half of global companies use any objective data when making workforce decisions, while less than 25% of US comp...
Benefits Outsourcing Market Grows 6% YOY – Defined by Buyers Swapping Providers
May 07 by SSON Industry ReportsThe Benefits Administration Outsourcing (BAO) market – one of the largest and most mature in HRO – grew to US$6.3 billion in 2013, or about ~6% over the prior year, according to a recent...
HR Outsourcing + Procurement Outsourcing = Better Returns
April 15 by SSON Industry ReportsIn its recent report Business Case for Procurement and HR Collaboration, Everest Group looks at the significant benefits organizations can realize through integrating Human Resources Outsourcing (HR...
What Drives HR Outsourcing? Magic FTE ratios, Compliance, and Technology ...
November 18 by Neelaksh SinglaIf you are driving efficiency through your HR function, sooner or later you'll come up against the magic ratio of "FTE per 1000 employees serviced." It's this number, says Wipro BPO’s head of...