innovation
Exploring the Role of GCCs in Talent Development and Value Creation
March 26 by Sally FletcherAkhilesh Kohli, GBS APAC Head at Philips, shares how the organization prioritizes upskilling, innovation, and collaboration.
What Are the Top 3 Factors That Will Make Shared Services a Success?
October 03 by Frank SchülerIn this week's "Ask the Expert" column, Frank Schüler shares what he believes are the most important factors for a successful shared services.
Postcards From the Edge of GBS: Processes for a Consulting Team
June 14 by Tim PalmerIn his fourth column, Tim Palmer shares a final set of lessons from the field and practical techniques, this time focusing on the processes needed to run an internal consulting team.
India Today: Scope, Maturity and Capability
January 02 by Priyaranjan JhaSSON Research and Analytics data confirms that India is growing not only in terms of the maturity of shared services, but also the scope of shared service organizations’ (SSO) offerings. Three-quarter...
The Outsourcing “Conundrum”: Securing the Benefits You Expect
November 10 by Bob CecilFive actions you should take before jumping on the outsourcing bandwagon too quickly.
[INFOGRAPHIC] Shared Services' Commitment to Innovation, Digitalisation and Sustainability for a Post-Pandemic Future
April 20 by Beth HamptonThis one-page infographic shares perspectives from Spotify, AECOM, AMEX, Samsung Electronics, DSM and Starbucks' on how shared services must continue to adapt, digitalise and strive for innovation to...
SSON Presents a Startup to Watch: Maistro
October 16 by Naomi SecorShortlisted for SSON’s “Start-Up & Innovation Zone” Award 2020 (Europe)
6 Resources to Help Your Shared Service Centre Exceed Expectations
September 06 by SSON Industry ReportsMaking the back office more efficient is a key driver for shared services professionals. But once you’re as efficient as possible, how can you get better? The answer lies in the automation of previous...
Tapping the Power of Ideas in Shared Services Centers
August 30 by Aniisu K. VergheseEvery organization, big or small, has creative talent and ideas can come from anywhere or anyone
How do you Foster a Culture of Innovation?
June 03 by Sudheer Kaavil Valappil"Innovation" is the top talent priority for global Shared Services
Why Shared Services Transformation is Complex
May 31 by Tony SaldanhaAre you in danger of "locking in" legacy processes?
SSO Week Asia Meets the ASEAN Summit in Singapore (and it's Explosive)
December 03 by Barbara HodgeKey Messages from SSO Week Asia 2018: Don't settle. Keep learning. And expect disruption.