Intelligent Automation as a Strategic Enabler

This webinar will take place on:
Wednesday, October 11, 2017
09:30 AM - 10:30 AM EDT
The interactive session will include a panel discussion on the considerations for choosing the right technology provider, factors for considering which solution is right for the problem you are solving and key elements of the framework to align your automation plan with your enterprise strategic goals.

Presenters:

Keith Strier
Principal, EY Advisory
EY


Weston Jones
Partner, Global Robotic and Intelligent Process Automations Leader
EY


Panelists:

Rochelle Hood
Global Head of Customer Analytics and Research
SSON (USA)

Rochelle Hood serves as Global Head of Customer Analytics and Research for SSON where she is responsible for enhancing member value and experiences. 

Rochelle has managed operations and led projects in multiple disciplines including shared services, call center operations and information services. She is a certified Project Management Professional (PMP) attaining her credentials from the Project Management Institute and is a Lean Six Sigma Green Belt. Rochelle holds a BSc in Accounting and a Masters in Business Administration. Rochelle’s professional experience includes project management, process excellence and service delivery roles at IBM, QVC and companies in the defense contracting industry.

Phone: +1 321 574 8823
Email: rochelle.hood@ssonetwork.com 

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Barbara Hodge
Global Editor
Shared Services and Outsourcing Network – SSON

Barbara Hodge is SSON's Global Editor, and has been with the organization since 2000, having joined to launch Shared Services News [remember hard copy magazines?]. She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of ssonetwork.com, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
 
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for  launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.


Phone: +1 904 824 3631
Email: barbara.hodge@ssonetwork.com