IT Outsourcing
An Update: the European IT Outsourcing Market
May 07 by Dr. Carine PeetersCatching up after a long absence from SSON column, I thought I would share with you my 10 main take-aways from what is to me the most extensive and representative survey dedicated to IT outsourcing...
The SSON Daily News: October 30, 2013
October 30 by SSONOctober 30, 2013 Exclusive: BPO Signings Up 60% in LATAM this Year While the European BPO market stagnates, business in the Americas is booming, with LATAM recording a 60% rise in signings so fa...
Wake up: Cloud will change International IT Outsourcing
January 10 by Mark Kobayashi-HillaryI have spent the past few weeks talking about the cloud and the implications for the outsourcing market. Many IT suppliers want to ignore the cloud and see it as just hot air, but if you look ba...
Themes in IT Outsourcing for 2010
January 10 by Mark Kobayashi-HillaryI wrote a few recent blogs focused on the cloud and how it might change the nature of IT outsourcing for a large proportion of systems integrators and suppliers. It was amusing for me to notice how...
Brazil for IT Outsourcing
January 10 by Mark Kobayashi-HillaryAlong with Russia, India, and China, Brazil is one of the BRICs, yet I don’t hear it mentioned often by service buyers, so I’m here in Säo Paulo to investigate the local market. I just...
Innovation in IT
January 10 by Mark Kobayashi-HillaryQuality standards, such as the Capability Maturity Model, force suppliers into focusing on safe, repeatable results. Many suppliers even pride themselves on their ‘safe pair of hands&rsquo...
How to overcome the initial fear of outsourcing
January 10 by Mark Kobayashi-HillaryContrary to what you may believe, not everyone has yet found a way to outsource the IT function. In some cases the department may not be large enough to warrant outsourcing as an option. In some cas...
Cloud computing - changing the face of IT
January 10 by Mark Kobayashi-HillaryA few blog posts back I was talking about some cloud computing concepts and why this trend should be of interest to the IT outsourcing community. I was reminded of this again when I was out at a bus...
Intertek award Accenture Finance and Accounting and IT outsourcing contract
January 10 by Rakesh SanganiIntertek, the testing laboratories group for products from textiles to chemicals, has signed a contract to outsource its global IT and finance and accounting services to Accenture. The a...