Kops
GBS ... the big Hoax?
April 15 by Deborah KopsWhat’sYour GBS? "Beauty is in the eyes of the beholder" goes the old saying. And when I look around at the feeding frenzy surrounding GBS (global business service) models as the latest sourc...
6 Game Changers for the Year Ahead
January 10 by Deborah KopsNothing new—will it all be me, too? Having just completed the requisite round of "will 2014 be a good year for shared services and outsourcing?" chats with the great and the good, I&...
It’s an alphabet soup…start with BRICs, move to CIVETS
September 17 by Deborah KopsCIVET: Is it a small, lithe-bodied, mostly nocturnal mammal native to tropical Asia and Africa? a musky scent used in perfume or a rock band? No! – it’s the acronym for the next generati...