KPIs
10 Practical Steps to Optimise the Accounts Payable Process
July 20 by Dave HughesSSON Advisory Board member Dave Hughes outlines the 10 things he focuses on to get his AP team operating in high-performance mode.
SSON Research & Analytics Releases 2022 Results of the Top 20 Most Admired SSOs & GBS
September 12 by Syazana LimSSON Research & Analytics, the global analytics center of SSON, has today released the list of organizations that have been identified as the Top 20 Most Admired SSOs & GBS for 2022 together with the...
Managing for the Future of Work: Human-Centered Management & The Employee Experience
July 27 by Connie SteeleThe world of work has changed, over the last 20 years... or even the last two years. But the way we run our organizations and manage our people? It hasn’t changed at nearly the same rate.
3 Key Takeaways from Process Mining & BPM Digital Summit Europe
May 11 by Evan BeebeThe fact that automation continues to drive business process management (BPM) probably doesn’t come as a surprise to many. However, what might seem shocking is how few processes are prepared for autom...
3 Tips from P&G: How to Keep Improvements Coming in Global Business Services
June 23 by The Shared Services & Outsourcing Network EditorP&G and LaFarge pooled their combined ideas in a networking session to get to the bottom of how to keep improvements coming within a GBS, while encouraging transformation. A complicated topic &ndash...
Vodafone rings in process-centric global shared services
February 04 by SSONVodafone rings in process-centric global shared services Adrian Cooper, Head of Finance Shared Services and Purchase to Pay Global Process Owner, Vodafone What started as traditional offs...