Ministry Services
Plugging the Gaps in E2E Service Delivery
August 08 by Lee CoulterThe concept of end-to-end (e2e) is an interesting one. If you ask any one person about a process or a service on an e2e basis, you will typically get an incomplete view, based on the fact that that...
ASK LEE: When and How to Delegate
May 16 by Lee CoulterLee Coulter has an "Ask Lee" column at Ascension Health's Ministry Service Center, which means his staff can ask him any questions, and he broadcasts his answers to the entire Ministry Service Cente...