negotiation
A Method to the Madness: Addressing Supplier Exceptions to Your Terms and Conditions
September 15 by Jeanette NydenHow to react when a supplier pushes back against audit rights?
3 Elements for 21st Century Relationship Management
April 12 by Jeanette NydenNew joint relationship management thinking builds a more cooperative, collaborative working relationship, versus traditional agreements that shift risk, and use governance to monitor and penalize
Negotiating SLA’s for Good Vendor Management
December 08 by Jeanette NydenThis past summer, I co-negotiated a complex supplier agreement. Like many of you who’ve rushed the deal over the finish line, my colleague literally got the signature the late afternoon of the last da...
Total Cost of Ownership vs. Total Supplier Spend: Serving Different Functions
July 05 by Jeanette NydenRecently, a newer employee working in supply chain at a public utility asked me the following:"What is the difference between a Total Cost of Ownership and Total Supplier Spend? We need to cut costs n...
Are You Checking for Understanding? Or am I?
May 17 by Jeanette NydenA couple of years ago my clients started asking me, "Do you follow up with my people after training to check for their understanding of our Terms & Conditions or do I?" Today, (not in years past) I...
8 Skills the Next Generation Will Need [Shared Services v3.0]
March 23 by SSO NetworkAre you recruiting the right people for value-added services? 8 skills the next-generation SSC professional needs. How to Prepare for the "Value" Stage of Shared Services
How Good Are Your Negotiators at Making Tradeoffs?
March 09 by Jeanette NydenA recent Deloitte survey* indicates 62% of CPOs don't believe their teams have the right negotiation skills. Can your team stack rank and prioritize tradeoffs? If not, their negotiations are costing...
How to Deal With "At Risk" Vendors
August 29 by Jeanette NydenImagine that you are reading the Sunday paper. You suddenly see your vendor’s company name in an article about their stock value plunging on news that they were experiencing "constraints" deli...
The 7 Most Common Negotiating Mistakes
June 16 by Eldonna Lewis-FernandezNegotiating is a big part of a Shared Services or Outsourcing leaders' job. Whether during the design phase, trouble shooting implementation issues, or in subsequent client calls (often fending off...
Procurement Session Highlights "Making a Deal" as Opposed to "Signing a Contract" as Key
May 19 by Shared Services and Outsourcing Week 2014 – TakeawaysWith Apple’s new CEO coming from the ranks of Procurement, there can be no stronger signal of the importance and impact Procurement has on today’s enterprises. That’s why one of th...
Procurement and Commercial's Impact on the Public Sector Growth
March 01 by Tim CumminsInterview by Tim Cummins, International Association of Contract and Commercial Management In this short interview with IACCM, Alastair Merrill, Director of Procurement and Commercial fo...
What's a hostage negotiator doing at SSON's Australasian conference?
November 14 by SSONTo read a transcript of this interview, click here What's a hostage negotiator doing at SSON's Australasian conference? Helping you understand how to negotiate your position better, of course! T...