outsource
How to Redesign for Knowledge Work – and why Outsourcing Can Help
March 01 by Syazana LimWhat does shifting towards a "Knowledge economy" mean? We'll tell you
A New Model for "Offshore Outsourcing" – Managed Operations
August 24 by SSON EditorThere are usually two options when a firm considers setting up operations outside their own region; outsource the work or go offshore by themselves. While the primary reason for going offshore has...
Offshore, Evolved: 5 Reasons Managed Operations are the New Outsourcing
August 21 by The Shared Services & Outsourcing Network EditorThere are usually two options when a firm considers setting up operations outside their own market: outsource, or go offshore by themselves. This offshore outsourcing vs. offshore incorporating de...
6 Ways to Outsource Customer Communications successfully
January 10 by Bryan BakerNot surprisingly, customers expect companies to be responsive and communicate with them in meaningful ways. Yet shrinking budgets and mounting pressure to produce more with less can take a toll on t...
Planning For Contract Termination
January 10 by SSO NetworkAlthough business process outsourcing (BPO) is still in the early adoption stages for the majority of companies, the increasing volume of BPO activity over the last approximately 15 years has resulted...