Planning & Launching
ScottMadden Partners with The Shared Services & Outsourcing Network
December 16 by Press Release SSONThe Shared Services & Outsourcing Network (SSON) has partnered with ScottMadden for the 19th Annual North American Shared Services & Outsourcing Week, to help practitioner organizations within the P...
Every Crowd has a silver lining
July 26 by The Shared Services & Outsourcing Network EditorCrowdsourcing is gaining traction, despite inherent challenges. Outsourcing has been around in some form or other for a while. Originating with Internet start-ups looking to access a large pool of...
Spain: the Next Opportunity for Services Delivery?
July 15 by SSONWith competition-driven wage escalation in Asia, Latin America and Eastern Europe, and an increased interest in near-shore services delivery models, Spain – the gateway to mainland Europe, Afr...
G6 North America 2013: Bob Cecil on Innovation
May 02 by The Shared Services & Outsourcing Network EditorDeborah Kops interviews KPMG's Bob Cecil at Shared Services & Outsourcing Week 2013 (North America).
2013 Thought Leader Rick Arpin on Leadership Skills
March 22 by SSON2013 SSON "Thought Leader" Rick Arpin on Leadership Skills It's a global, cross-functional, fast moving world. So, what are the skills a shared services leader needs to be cultivating in cu...
Who do YOU think leads the BPO space?
January 21 by SSONSSON launched G6 as the shared services and outsourcing world’s first ever neutral platform designed to help shape a common industry agenda. It was established to help SSON practitioners under...
Coca Cola Hellenic: Designing a model to maximize impact
December 03 by SSONCoca Cola Hellenic: Designing a model to maximize impact One year of Shared Services yields successes – and some challenges Coca Cola Hellenic provides bottling services in Eastern Europe...