process excellence

Companies face a unique set of challenges in streamlining their S2P processes, arising from fragmented systems, decentralized structures, and diverse regulatory environments. Overcoming these hurdles...

For many organizations, process mining can be an invaluable strategy to streamline business processes. Although it can help understand day-to-day activities and identify inefficiencies, organizations...

On October 17-18, 2023, SSON hosted the Process Mining & BPM Digital Summit. The summit aimed to demonstrate to attendees how to “do more with less” through process optimization. The second...

If GBS intends to drive organizational efficiency, it needs to begin by constructing a BPM initiative and bringing in solutions that give organizations process visibility they have yet to discover.

To realize this end-to-end process excellence objective, organizations need to map and outline their processes to achieve visibility into their current operations.

In his first column, GBS Transformation Leader Tim Palmer shares techniques and experiences he gathered during the past 30 years spent working in GBS.

Download this infographic for everything you need to know about process discovery, process mining, and task mining.

It's time to expand the role of the GPO to a Global Experience Owner (GXO).

Choosing the right process at the beginning of the automation journey is key to RPA scalability. That's where Process Discovery comes in. Read on to learn more about how process discovery sets the rig...