SaaS
Finance Transformation Starts with a Teardown to Core Processes
July 27 by Chris McCannIn order to build a finance function that meets the needs of your organization you need to tear it down to its basic building blocks and build it up from there.
Customer Retention is the Key to Success for a Software Product Firm
March 03 by Ankur BansalIt is said that SaaS is eating the Software market - is there truth in this?
The Missing “S” in SaaS firms Go To Market Strategy
November 26 by Ankur BansalSeveral firms including giants like SAP, Microsoft are now shifting their focus towards service-based revenue.
The Coffee House Exchange Podcast: People Make the Difference [SaaS HR]
October 15 by SSON EditorialIn the continuation of this popular coffeehouse chat series, Simon and Fraser discuss strategies to ensure the people side doesn't just work – but excels
The Coffee House Exchange: How to Make SaaS HR Implementation Work with Data
August 19 by SSON EditorialData is key to effective HR solutions, explain two veritable veterans of HR services
The Coffee House Exchange: How to Make SaaS HR Implementation Work
June 17 by SSON EditorialTwo experienced HR leaders share the good, the bad and the ugly of HR transformation through SaaS
From Stone Age to Space Age: Why Contact Centers Are Choosing Cloud Over On-Premise
March 30 by The Shared Services & Outsourcing Network EditorFred Flintstone vs George Jetson 6 Reasons Call Center Execs Are Moving from On-Premised Solutions to the Cloud In this e-book you’ll learn why the industry's most forward-thinking call...
Embracing a New Reality: the Rise of Intelligent Operations
August 26 by The Shared Services & Outsourcing Network EditorSince its early beginnings, global sourcing has always been seen as a cost-optimising activity, and IT primarily as a support function – with business participation relatively limited. Glob...
How Crucial are Cloud-enabled Solutions to You? And Are You Ready?
July 15 by SSONOur surveys, along with many others in the industry, have consistently pointed to cloud-enabled solutions as the future. Just this week I received an update from another research firm (HfS in collab...
Cloud Services on Growth Trajectory: Are You Planning For This?
February 06 by SSONCloud computing services are becoming the norm in business and the total size of the industry has more than tripled in the last five years. In 2008, it was estimated at about $46 Billion, and in 201...
Ready or Not, It’s Decision Time
December 11 by Jim ScullyA change in HRMS platform is not something to be undertaken lightly. Under normal circumstances, companies tend to hold onto their legacy platforms for a decade or so, and upgrading only when neces...
New Survey: Security Vendors Face Declining Sales from SaaS Customers Moving to Cloud
December 09 by SSON EditorSecurity vendors' market shrinking as customers rely on cloud providers for security controls Technology Business Research Inc. (TBR) recently identified a growing trend among organizations u...