service provider
Why Is Achieving Alignment Between GBS and Stakeholders So Critical?
October 17 by Arindam MukhopadhyayHow GBS can transcend to becoming more than just the service provider.
The Shared Services Battle: Surviving or Competing?
October 05 by Slava SatanovskySSON's latest column explains why SSOs need to come up with a unique selling proposition and a customer-oriented product & service portfolio to be able to compete instead of continuously try to surviv...
Staying Sustainable: 3 Ways GBS Can Continually Reaffirm Its Value
September 26 by Evan BeebeThere is little doubt that the Global Business Services (GBS) Model is on the rise globally, which is why the following will analyze the three ways GBS can continue its growth by reaffirming its value...
GBS: The Backbone of Business Operations
June 21 by Deborah KopsGBS thought leader Deborah Kops uses a human skeleton to break down the latest acronym for GBS.
The Future of Vendor Interface Looks Much Like Today, Only Different
August 19 by Mark SeethalerSize 9 With the summer conference season in full swing, vendors are showcasing their current wares, many of which are the same offerings – even ‘doubling-down’ on some rigid para...
SSOW Europe Presentation: Managing End-to-End Delivery in a Multi-Service Provider Environment
August 14 by The Shared Services & Outsourcing Network EditorView the presentation that Michael Lyng (IT Proceschef, DSV Miljo) gave at last years Shared Services & Outsourcing Week in Prague, on how to Manage end-to-end delivery in a multi-service provider....