shared services and outsourcing network
The end of Shared Services as we know it?
December 04 by SSON Industry Reports
Services delivery trends: Smaller, geographically dispersed, centers more responsive to local customer needs
SSON Podcast Series: Kelly Switt, Citi – "selling automation as a concept"
November 21 by Kelly SwittShared Services Podcast with Kelly Switt, Citi, on automation"Leading Citi from monolithic business architecture to an well orchestrated micro service architecture"Recorded at Intelligent Automat...
The SSON Daily News: February 26, 2015
February 25 by SSONFebruary 26th, 2015 14% of companies prioritising 'radical innovation' through outsourcingf Nearly a third of leaders said they are hoping their outsourcing partners can provide benefits to th...
How can Shared Services Centers Maximize Value in a Non-Mandated Environment?
February 06 by SSONFebruary 6, 2014, New York & Orlando – Losing customers and revenue is what companies fear most. But if your support services are not mandated, the flexibility left on the table may mean t...
