skill set
Broadening Talent Skill Sets for Organizational Effectiveness in GBS
February 15 by SSON EditorWhile technology has always been a key driver, in the last 3 years, technology has been on overdrive for all companies. Is the balance starting to swing back towards people?
Do You Have What it Takes to be a Modern-day GBS Leader?
July 06 by Shared Services & Outsourcing NetworkWe have identified five core skill sets of truly successful GBS leaders (of which there are still few and far between)...
Beyond the Spreadsheets: Does Finance & Accounting Need to Invest in New Skills?
June 05 by Amarpreet BhamraWhat is F&A Talent? The outsourcing journey for the majority of Finance & Accounting (F&A) shared services centers (captive and outsourced) have so far been characterized by migrating transactiona...
The PERFECT Shared Services Employee
May 09 by SSONOur most popular infographic this week: 7 SKILLS YOU NEED TO HIRE As shared services have developed from transactional, cost focused processing to customer oriented, analytics based, value-adding,...
Outsourcing's value-add is plateauing because of insufficient investment in skills
April 10 by SSONProponents of outsourcing on both sides of the fence – in-house buyer and third party provider – have had their wrists slapped by a recent report critiquing their lack of investment in s...
SSO Execs: Up Your Game
April 04 by Arthur ChanInterview with Tawera Nikau, Managing Director of Team One Corporate Development. Tawera is one of New Zealand’s most successful professional athletes, having made his name in the highly com...