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Communications as a Center of Excellence for Shared Services Success
June 28 by Aniisu K. VergheseThere is real value in investing in communications as a Center of Excellence: Find out what it takes to get there and how to build such teams
Easy Come, Easy Go: The Pleasures & Pitfalls of Poaching Service Delivery Teams
February 13 by Deborah KopsFreddie Mercury knew a thing or two about poaching. But how much sense does it really make to borrow a whole team?
Poor Performance: Prevention Better Than Cure
February 10 by Jon PratlettWhat if, despite persistent efforts, your employees are underperforming? If you look to replace them, there’ll be costs involved – not to mention disruption to the business. Furthermore,...
N.S. BUSINESS INC.--Manulife Increases Presence in Halifax
October 17 by Press Release SSONManulife, an anchor financial services employer in Nova Scotia, announced plans, earlier this year, to continue expanding operations in Halifax...
N.S. BUSINESS INC.--Manulife Increases Presence in Halifax
October 14 by Press Release SSONManulife, an anchor financial services employer in Nova Scotia, announced plans, earlier this year, to continue expanding operations in Halifax...