Sutherland
Robotic Process Automation: We’re at the Cusp of Something Big – But Only if the Industry Can Get its Head Out of the FTE Model
April 07 by SSONRemember when you heard the term "multifunction" mentioned in hushed whispers at Shared Services conferences? About 10 years ago? And remember also when a couple of firms out of India started obsess...
Robotics Process Automation – is it the Solution You've been Waiting For?
March 21 by SSONWith costs at a third of traditional offshore FTEs – is robotics "next big thing"? There's a new guy in town who is making a lot of shared services and outsource provider folks nervous, and...