Switzerland
Why Robotics is Still a Key Performance Driver – But Today the Focus is on Service Delivery
March 28 by SSON Industry ReportsHow shared services organizations are adopting robotic process automation to drive performance
Global HR Shared Services Supports Kennametal’s Growth Aspirations
November 10 by SSONSascha Weiss, Senior Manager, HR Shared Services, EMEA speaks with Barbara Hodge, Editor, SSON [Read also: Why Germany’s Mid-market "Motor" Is Banking on Shared Services] Kennametal is o...
SME: Edelweiss's SSO Saves Resources & Brings Customer Portal Services Back Inhouse
October 17 by SSONDr. Michael Reber, Business Process Manager at Edelweiss Air, combines a background in Physics and Computing with a passion for service. It has led him to a highly unusual and some would say fairly...
Coca Cola Hellenic: Designing a model to maximize impact
December 03 by SSONCoca Cola Hellenic: Designing a model to maximize impact One year of Shared Services yields successes – and some challenges Coca Cola Hellenic provides bottling services in Eastern Europe...