technology
Is GBS the Saviour for Generative AI?
April 16 by Bob CecilBob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
State of Shared Services Technology: Asia 2024
February 13 by Beth BrownBased on responses from SSON's State of the Industry Survey 2024, as well as SSON R&A data, this infographic explores the technological trends across Asia.
GBS Insights: "Lipstick Doesn’t Look Good on Pigs"
February 07 by Deborah KopsDeborah Kops explores the common pitfalls of organizations looking to implement new tools and platforms without proper preparation.
Go Green! 3 Ways To Use ITFM To Reach Technological Sustainability
November 15 by Beth BrownRelating ways to implement green coding practices to the ESG regulations.
Is Your ITFM Keeping Up With The Digital Revolution?
November 02 by Beth BrownWith the recent digital revolution, from automation to AI, businesses are struggling to manage IT costs whilst remaining competitive in the market. However, there are a few ways organizations can use...
What Shared Services Can Learn From India’s Moon Landing
August 29 by Evan BeebeThis past week, India became the 4th country to land a spacecraft safely on the moon. This achievement was remarkable for several reasons. Not only was the spacecraft the first to land on the moon’s s...
Beginner's Guide to Shared Services
March 01 by Barbara HodgeThis guide explains what is shared services, why a great shared service center is so important, and how to chose your shared services model.
The Vital Importance of AI for Global Business Services (GBS)
October 24 by SSON EditorWhy it’s vital for global business services (GBS) to focus on institutional knowledge as it relates to technology.
Implementing Shared Services in a World Turned Upside Down:
November 08 by Jonathan SteffenIn the second of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-1...
Implementing Shared Services in a World Turned Upside Down:
November 08 by Jonathan SteffenIn the third of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-19...
How to Intelligently Manage Payments Through Accounts Receivable Automation
October 08 by SSON Industry ReportsAR automation: “Early Adopter” phase is ripe for acceleration
Why 'Connectivity' is Key to Success in Statutory Reporting
September 06 by Naomi SecorShared Services proves the right choice for processing and reporting