The Hackett Group
Building New Career Paths: The Emergence of the Global Business Services Professional
September 26 by Shared Services & Outsourcing NetworkAs organizations evolve from a function-specific to an integrated Global Business Services model (as likely to perform knowledge-centric services as it is transactional work) talent strategies must ev...
From the Chairman’s Diary: A Review of Shared Services & Outsourcing Week 2013, Europe
June 23 by David O'Sullivan, Chairman, SSOW 2013What are the seismic shifts occurring under our feet, which will re-write the future of shared services and outsourcing? We may not have recognized them clearly yet – but their effects will be...
IT to see small budget hike in 2013 driven by "borderless business environment"
March 05 by Press ReleaseIT to see small budget hike in 2013 despite operational cutbacks, as new "borderless business environment" drives increased demand and expectations Imperatives For 2013 Agenda Include Demonstr...
Global Business Services: Trends in Measurement and Performance Improvement
July 04 by The Shared Services & Outsourcing Network EditorEnterprises are accelerating the pace at which they are adopting global business services model (GBS), but most of these organizations are still in the incipient stages of GBS maturity. Taking a...
SSON Introduces the "D6" for DACH Countries (Germany, Austria, Switzerland)
December 15 by SSONAs SSON expands its "G6" panel debate to DACH countries [Germany, Austria, Switzerland] those of you savvy enough to speak German will want to hear what the country’s leading providers have...