Tools & Templates
To SaaS or not to Saas, That is the Question
January 15 by The Shared Services & Outsourcing Network EditorFinance Technologies: Buy or Rent If you are a Finance executive tasked with responsibility for relevant technology, your big decision this year is: Should you "buy" on-premise software or "rent"...
Governance That Sells
December 11 by John KirkMy last article, Continually Improving the Operation, was the second of four articles about the 4 Steps to Success After a Shared Service Start Up. In this article I will cover step three, Governanc...
18 months to turn around a flagging culture: JTI shows how it's done
August 27 by Mattijs Backx18 months to turn around a flagging culture: JTI shows how it's done
How to Optimize Invoice Processing with Next Generation AP Automation
August 26 by The Shared Services & Outsourcing Network EditorBest practices in optimizing Accounts Payable processes One of the time-consuming challenges of most modern-day organizations is how to deal with the thousands of invoices they receive every month...
Japan’s economic growth threatened by dark cloud of labour shortage
August 12 by The Shared Services & Outsourcing Network EditorToday, the world's third largest economy is characterized by 25% of its population as being over the age of 65. Given the importance of the workforce in driving economic growth, this is a significan...
Award Winner 2013: Royal Mail delivers Excellence In Improvement & Innovation
July 23 by SSONIntroduction Royal Mail's shared services group serves 20 business units across the UK, covering 130,000 employees. The organisation won the 2013 SSON Excellence Awards (Europe), and was honoured...
Workforce Optimization in Business Process Outsourcing: Adding People to the Productivity Equation
July 03 by The Shared Services & Outsourcing Network EditorThis whitepaper explores opportunities to gain additional efficiencies left on the table by current technologies and systems...
3 Tips from P&G: How to Keep Improvements Coming in Global Business Services
June 23 by The Shared Services & Outsourcing Network EditorP&G and LaFarge pooled their combined ideas in a networking session to get to the bottom of how to keep improvements coming within a GBS, while encouraging transformation. A complicated topic &ndash...
How Do You Drive Workforce Optimization?
June 11 by The Shared Services & Outsourcing Network EditorA trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-offi...
The PERFECT Shared Services Employee
May 09 by SSONOur most popular infographic this week: 7 SKILLS YOU NEED TO HIRE As shared services have developed from transactional, cost focused processing to customer oriented, analytics based, value-adding,...
How to Reduce Contention in Dispute Negotiation
March 21 by Tim CumminsInterview by Tim Cummins, International Association of Contract and Commercial management In this exclusive interview with IACCM, Dr. Ulrich Hagel, Senior Expert in Dispute Resolution at Bombardie...
Developing a New Workforce Model For the Future
March 20 by Shared Services & Outsourcing NetworkCompanies that are not proactive, warns Littler, won't be able to compete. The Detroit auto industry is cited as a prime example, crippled by labor unions and suffering from a lack of flexibility...