value creation
Why Today's GBS Model is Centered on Value
November 06 by SSON EditorThe GBS model has been steadily growing in popularity. SSON Research & Analytics data shows only 19% of global SSOs are not planning to shift to GBS
The Shared Services Battle: Surviving or Competing?
October 05 by Slava SatanovskySSON's latest column explains why SSOs need to come up with a unique selling proposition and a customer-oriented product & service portfolio to be able to compete instead of continuously try to surviv...
What Lies Ahead: The Trends Shaping Shared Services in 2022
December 10 by Naomi SecorA look at early 2021 provocations through the lens of a year that brought the shared services industry twists and turns we never would have imagined. Did we move the dial on these imperatives?
12 Lessons Learned From a GBS Leader
December 09 by Jeff GoldsteinIf you’re starting a GBS journey, rebooting a GBS in operation or leading a global operation, here’s some ideas to consider.
Award Winner for Excellence in Value Creation – Unisys [interview]
June 08 by SSON EditorInterview with Angela Arntz, Senior Global Travel & Expense Leader and Karen Hahn, Team Lead, Unisys Unisys’s global travel and expense team supports 43 expense policies with a strongly...
How Do You Turn An Outsource Relationship Into a True Partnership?
March 12 by SSON EditorHow Do You Turn An Outsource Relationship Into a True Partnership? [A question recently posted in SSON’s LinkedIn group elicits passionate responses.] We’ve recently seen a numbe...
Global Standardization of Terms Makes Kimberly-Clark's AP Team a Winner at SSOW European Awards
June 09 by SSONShared Services & Outsourcing Network: Excellence in VALUE CREATION Award, 2014 Winner: Kimberly-Clark Project Leads: Betty Kenyon, Global A/P Process Owner, and Dawn Powell, Senior Consultant,...
Global Sourcing as a Value Creator – in 3 Stages
October 15 by Dr. Carine PeetersLast month I shared with you some "hard" evidence on the added value of developing a well-thought strategy for global sourcing. If done properly, rethinking the global footprint of value chains th...
EMC's Shared Services Drives Revenue Streams to Create Value
September 15 by The Shared Services & Outsourcing Network EditorThe discussions around Shared Services water coolers these days is all about value. And while in the early days labor arbitrage marked an impressive start, mature centers are having to prove a whole...
EMC Award Winner 2013: Proven Tips on Driving Value Creation
June 17 by SSONEMC recently was honored for the work done in its European operations when it won SSON's Excellence Award for delivering outstanding "Value Creation." In the spirit of encouraging higher standards a...
8 criteria for getting the most out of Shared Services
February 13 by Ed MartinezThe Shared Services and Outsourcing Industry I was recently approached by an organization (i.e., a University system) that is attempting to create a shared services environment for certain functio...