value
The State of GBS in 2023 and Beyond
December 09 by SSO NetworkThe GBS model remains the Holy Grail of shared services – and it is holding up admirably to all the disruptions
Reducing Costs and Delivering Value
August 03 by David McFarlandHow does one increase the delivery in value while simultaneously reducing costs?
Commoditization is a Hurdle to GBS
February 11 by Barbara HodgeCost-based approaches lead to commoditization – and commoditization is the enemy of GBS. So take a service management view!
What if you could instantly tap "institutional knowledge" from around the world?
October 05 by Ellen de BrabanderDo you find that starting a new role often entails seeking out experts for informal (or formal) briefings? What if there's another way?, asks PepsiCo's Ellen de Brabander
A New SSO Model with Value at its Core: From a Pyramid to a Diamond
July 23 by Sudheer Kaavil ValappilThe future of work promises exponential opportunities – but that won't happen by re-using old operating models.
Data Drives Better Decision-making via IA at Suncorp Group
October 19 by Barbara HodgeData is the new 'gold' ... or 'black' ... or whatever defines the next lever of real 'value' to you. Either way: don't neglect it!
Rethinking How We Measure Shared Services Productivity
July 06 by Mary Sue RogersEvery Shared Services Centre (SSC), whether in-house or part of a providers outsourcing solution, knows that monitoring, measuring and tracking of productivity is vital for success.
Core Values – How Relevant are they in Multinational Companies?
January 19 by Zuzana HatasValue-based work supports Talent, and the workforce, at Ericsson, explains the company's HR Engagement PartnerLately, interest for value-based work in companies is increasing considerably. It may be c...
How Can Asia Deliver More Value Faced with the Threat of RPA?
January 11 by SSON Industry ReportsCan Asia Survive the Intelligent Automation Wave?The traditional cost-based value proposition that propelled Asia to its leading position as a business services location is being undermined by ne...
Exceptional Industry Success Recognized at SSON's Shared Services and Outsourcing Excellence Awards – North America 2017
April 06 by SSONWhich organizations won at the 2017 North American Shared Services and Outsourcing Excellence Awards?
Value Creation Award 2016 – Read Unisys' Winning Application!
June 08 by SSONWinner: Unisys Global Shared Services Travel and Expense Unisys Global Shared Services created value for the Unisys business in 2015 through creatively leveraging global travel and expense to meet...
How to Keep "Delivering More" In Shared Services
May 10 by The Shared Services & Outsourcing Network EditorContributor: Abhishek Kishore Gupta, Shared Services and BPO practitioner Cost savings from labor arbitrage and consolidation synergies were traditionally top drivers for establishing Shared Services...