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Amarpreet Bhamra 2017

RPA's Conundrum: what happened to the 'customer'?

RPA works but don't be blind to its challenges

by: Amarpreet Bhamra
Published: July 10, 2017
Tags: RPA, challenge, customer


Amarpreet Bhamra 2017

Exploring the Conscious Intent Behind Employee Referrals

What does it mean for your "can do" SSO culture when someone proposes an apparent "star"?

by: Amarpreet Bhamra
Published: January 4, 2016
Tags: referral, employee, team, culture


Amarpreet Bhamra 2017

Data and its Complexity in ERP Deployments

ERP deployments are complex, especially when it comes to data transition. Tips on how to prevent data complexity throwing a spanner in the works...

by: Amarpreet Bhamra
Published: July 7, 2015
Tags: ERP, Data, transfer, complexity


Amarpreet Bhamra 2017

Have You Considered A Centre of Excellence For Invoicing?

Defect free invoices have a bearing on spend analytics in procurement, which leads to robust data analysis.

by: Amarpreet Bhamra
Published: February 9, 2015
Tags: invoice, Data, receivables, payables, AR, AP, P2P


Amarpreet Bhamra 2017

Customer Surveys – Are They a Real Barometer Of Customer Experience?

With service feedback now instantly available, are conventional customer surveys even relevant any more?

by: Amarpreet Bhamra
Published: September 25, 2014
Tags: surveys, VOC, CSAT, voice of the customer, feedback, culture, client


Amarpreet Bhamra 2017

Data Oriented Leadership – Are Shared Services Centres Gearing Up?

New thinking has it that SSO generalist managers will be undermined by data specialists in the near future. Even more alarming: increasingly accessible data means Shared Services leaders will have to come up with other sources of influence

by: Amarpreet Bhamra
Published: August 13, 2014
Tags: Amarpreet Bhamra, Data, Analytics, talent, skill, skill-set, analysts


Amarpreet Bhamra 2017

Modern Day Jobs, Shared Service Centers – and Boredom!

Boredom: it's the new "productivity killer" and is on the rise as Shared Services push standardization. So what is it costing you?

by: Amarpreet Bhamra
Published: June 16, 2014
Tags: careers, jobs, culture, boredom


Amarpreet Bhamra 2017

THE MOBILE REVOLUTION: Mobile Devices Are Transforming Finance – Are Shared Service Centers Gearing Up?

We’ve adopted mobile apps easily in our personal lives. So why are corporate F&A still lagging? And what are the options?

by: Amarpreet Bhamra
Published: April 9, 2014
Tags: mobile, Amarpreet Bhamra, mobile applications, Kofax, Concur, InvoiceASAP, Concur, F&A, Finance, accounting, technology


Amarpreet Bhamra 2017

Is the Lift and Shift Model of Migration Still Relevant?

Our columnist Amarpreet Bhamra talks blunt common sense when it comes to "Lift & Shift" – the debate over which still rages, as we saw at SSO Week in Orlando. Proponents argue it saves costs by improving efficiency. But is it viable?

by: Amarpreet Bhamra
Published: March 26, 2014
Tags: lift and shift, Amarpreet Bhamra, shared services


Amarpreet Bhamra 2017

Time to Bid Farewell to Performance Evaluations

Old methods of performance appraising no longer apply in the modern workplace says columnist Amarpreet Bhamra. Yahoo and Microsoft are bravely breaking the mold. Here's why you should follow

by: Amarpreet Bhamra
Published: January 15, 2014
Tags: Microsoft, Yahoo, Lisa Brummel, performance, appraisal, review, culture, team, development, Josh Bersin, Lisa Quast


15 results
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