How to Sell Your "Value" When Folks Aren't Paying Attention

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One of the greatest frustrations for Shared Services teams is that no matter how they present their performance improvement metrics, if folks' attention is focused elsewhere, the message does not get through. NASA has recognized this problem and tackled it, as you would expect this organization to: scientifically, methodically, and at its source. It is not leaving "stakeholder engagement" to chance ... Q: How can you prepare for future political and administrative changes that might pot...
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