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Infosys BPO

How do you unblock bottlenecks in an end-to-end process?

Contributor: Madhukar Tata
Posted: 05/09/2013
Madhukar Tata
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You cannot make your processes more effective if your pathways are blocked. Here, Infosys’s head of Business Transformation Services, Madhukar Tata shares insights based on what he’s seen over multiple client engagements – and offers a few pointers. "Disruptive ideas change the game; I call that innovation." BH:

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Madhukar Tata
Contributor: Madhukar Tata