White Papers

285 whitepaper results
of 29
BPO Finance

7 trends that will define the age of automated sourcing Learn more

Tags: BPO | Finance | trends

GPO success in the modern digital finance organization means being responsive Learn more

Tags: GPO | Loren Mahon | Oracle

Also: The top 6 levers to drive more value-adding service! Learn more

Tags: RPA | IA | Asia

Operating model, governance practices, and automation anxiety – plus: future technologies including Internet of things, blockchain, 3-D printing, machine learning, and artificial intelligence Learn more

The Four Phases of Digital Transformation: The Intelligent Automation Maturity Model

Intelligent Automation – the combination of RPA and AI-powered cognitive automation – is an opportunity for shared services leaders to raise their aim from just cost cutting, to becoming a vehicle for new revenue. Leading enterprises all over the world have given countless hours back to the business and significantly improving service delivery by digitizing common shared services processes like intake, onboarding, accounts payable, procurement, and order-to-cash. Creating “digital shared services” is now a common vision. The path between establishing this vision and achieving it, however, is filled with many decisions, change, and often, unexpected roadblocks. The path also varies significantly from business to business. This eBook will help shared services leaders determine the optimal path for their unique operation, make critical decisions based on best practices, catalyze and instrument change by identifying organizational signals, and level roadblocks to digitizing shared services along the way. Learn more

Future of Finance 2018

Trends for a modern day Finance function: forward, not back – and smarter, not harder. Learn more

6 Step Starter Kit to Implementing RPA

Automating manual tasks often falls by the wayside as IT is overburdened and can’t get to all of the project requests. The good news is there is a new, emerging solution called robotic process automation (RPA). Intelligent software “robots” can be deployed in a matter of weeks to automate routine, repetitive activities and create a digital workforce‒with no coding required‒and without the need to replace your existing systems. “No Rip and Replace Needed: A 6-Step Starter Kit to Implementing Robotic Process Automation” is packed with helpful tips on: • Identifying which manual tasks to automate • Evaluating and selecting the right RPA vendor • Building executive and IT consensus • Determining your full-scale roll-out Join the robotic revolution today. Download “No Rip and Replace Needed: A 6-Step Starter Kit to Implementing Robotic Process Automation.” Learn more

SSON Salary Report 200x283

The SSON Global Shared Services Salary Market Report 2017 contains a wealth of data and insights from our global data centre, SSON Analytics, including proprietary shared services salary model with over 500,000 individual salary data points, as well as crowdsourced data from the SSON Salary Index, our shared services salary benchmarking platform. Learn more


SSON can provide a remarketing service to expand your brand awareness. You can now target our audience and members while they search the wider internet and interact on social media. Learn more


SSON Podcasts reach educated, affluent and mobile listeners every month who are open to hearing your brand message in a singularly intimate format when your customers want it. Learn more

Tags: podcasts
285 whitepaper results
of 29