Originally a physics researcher, Pranav previously led part of the product org at Zoom and was involved in various Silicon Valley startups – architecting AI agents before they were even called "agents." He is now the CEO of Fragment, an SF-based company trusted by Fortune 500 enterprises that produce and move physical goods at scale – across manufacturing, industrials, energy, logistics, and more – to automate their most complex, exception-heavy procurement workflows using AI agents.
Despite two decades and millions of dollars spent on ERPs, procurement suites, and RPA, roughly 20% of transactional work still lands on human desks as exceptions: missing POs, blocked invoices, failed 3-way matches, and more. Drawing on live Fortune 500 deployments, this session shows how AI agents deploy onto systems and resolve exceptions end-to-end.