Report SSON shared services
Services delivery trends: Smaller, geographically dispersed, centers more responsive to local customer needs
December 4, 2017 by SSON Industry Reports
Priyanka Anand
AI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze
December 4, 2017 by Priyanka Anand
SSON Analytics Logo Grey
This interactive report from SSON analytics provides a snapshot of Intelligent Automation (IA) adoption based on 61 recorded cases of IA pilots and... Learn more »
November 29, 2017 by SSON Analytics
Shared Services & Outsourcing Network
Learn about the road-tested change management strategies 2017 Intelligent Automation New Orleans speakers leverage to not only drive adoption but... Learn more »
Shared Services & Outsourcing Network
It’s critically important for employers to react, but not overreact, to the #metoo movement


January 22 - 24, 2018
Golden Tulip Berlin - Hotel Hamburg, Berlin, Germany
January 22 - 26, 2018
Hyatt Regency Orlando, Orlando, FL, United States
January 29 - 30, 2018
The Westin New York Grand Central Hotel, New York, NY, United States
February 19 - 21, 2018
The Hurlingham Club, London, United Kingdom
February 25 - 27, 2018
Miami, FL
February 26 - 28, 2018
United States
March 19 - 22, 2018
Manila, Philippines
March 19 - 22, 2018
Hyatt Regency Orlando, Orlando, FL, United States


Barbara Hodge, Editor
Data shows Finance lagging behind in digitalization investments
November 16, 2017 by Barbara Hodge
View a snapshot of Intelligent Automation (IA) adoption based on 214 recorded cases of IA pilots and implementations in the United States as listed... Learn more »
November 7, 2017 by SSON Analytics
SSON Salary Report 200x283
The SSON Global Shared Services Salary Market Report 2017 contains a wealth of data and insights from our global data centre, SSON Analytics,... Learn more »
Drive Results in Your HRSS
We all know companies with highly engaged workforces outperform their peers, but do employees ever ask to be engaged? No, employees ask to be helped... Learn more »
October 26, 2017 by SSON Industry Reports


SSOW APAC Digital Video
SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017. Check out... Learn more »
October 26, 2017 by Emma Beaumont
In the second episode of the SSON Hardtalk series Deborah Kops drills into the subject of RPA to find out if it's all just hype or the best... Learn more »
September 14, 2017 by Deborah Kops
Business Transformation video
In this video interview, Gary Downes, Former Transformation Director Global Finance, Serco, explores the key strategies transformation leaders should... Learn more »
LEE Talks 6
Lee Coulter from Ascension shared 3 key learning and wisdom on the level of environmental control necessary to prevent your digital labor from... Learn more »
May 2, 2017 by Lee Coulter

Drucker Inspired Management


Hiring A Senior Exec? Make Sure You Avoid These 5 Compensation Mistakes

Hiring at the senior executive level can be... Learn More »
December 3, 2017

To Rebuild American Communities, Help Them Help Themselves

When Hillary Clinton arrived in West Virginia... Learn More »
December 3, 2017

Replicate Drucker’s Problem-Solving Methods In The Modern Age

While the fictitious detective Sherlock Holmes... Learn More »
November 5, 2017
Max De Pree

How Max De Pree's Career Exemplifies Drucker's Art Of Leadership

I was saddened recently to learn of the August... Learn More »
November 5, 2017

How To Lead A Business And Live A Sustainable Life

The common wisdom says that real success as an... Learn More »
October 30, 2017


Syril Mathai
Optimizing Your Shared Service Center with Risk Intelligent RPA™
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Bob Abercrombie
Thomson Reuters' Pathway to Shared Services
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Jon Bell
Partnering for a Successful Financial Transformation
Watch now »
Mark Davison
Thinking About Cognitive Automation: Won’t You Join Me On The Journey?
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Jennifer Valenti
From Cost Cutting to Value Creation: Starting and Scaling with a Shared Services Operating Model
Watch now »
Camille Reid
The Key to Increasing Capacity and Predictability
Watch now »
Amber Powell
Empower Employees, Get Results, Repeat: Leading a Modern HR Shared Service Center
Watch now »
Keith Strier
Intelligent Automation Q3 Market Update: Provider Differentiators and Factors for IA Project Success
Watch now »
Stephen Scully
PepsiCo Journey to Continuous Accounting
Watch now »

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