One of the most common things we hear when we speak to organizations about improving their financial close process through automation is “We already have an ERP to control manage our Close and Reconci...

Looking to transform your shared service centre? Want insight from global shared services and outsourcing experts free of charge?  Need to motivate your team with cutting edge training?  If...

This white paper provides insights to organisations operating a shared service centre (SSC) or any department that wants to improve business process through automation. The paper is written for the bu...

The world of data that we’ve lived in for the last 30 years is almost irrelevant when it comes to Machine Learning (ML or AI).

"I do acknowledge and admit it takes a special skillset from a management perspective to be able to manage people in this virtual decentralized location. So when we source our talent from a management...

Returning from the 2015 North American Shared Services & Outsourcing Week Conference, I felt Robotic Process Automation (RPA) had the potential to be a transformative technology. What I was not sure a...

Reconciliations play a vital role to the overall financial statement close process. Improperly done they can lead to errors and open you up to risk. However, properly managed they can result in unexpe...

"We had our own name. We had our own logo. People were taught that they are part of this thing called shared services. And they started wearing t-shirts and putting the logo up in their cubicles and i...

Blockchain technology offers SSCs a lever for task elimination

Over four days industry leaders will share their case studies and thought leadership presentations online. Take part by Simply fill in the registration form and you will be sent details and instructio...

Today’s imperative: organizational agilityOne of the reasons GBS is so sought after is that it supports organizational agility. Today's enterprise needs to be able to react quickly to opportunities,...

Outsourcing trends in Shared Services this year

A summary of highlights from the 2018 SSO Week Europe conference

It’s not about the end anymore here, it’s about how do we make the journey worthwhile.

At the annual Shared Services and Outsourcing Week event, this year in Lisbon, Portugal, SSON's panel of esteemed judges once again went to work to choose the 'benchmark' of top performance from a lon...

CFOs can choose many different paths and destinations for their organization’s finance transformation. To ensure a successful journey, it’s essential to fully understand the possibilities and have acc...

Welcome to the first episode of SSON's monthly roundup.. your video guide to the best unmissable Shared Services content from the past month.We have a whole host of insightful thought leadership to sh...

How often do you get to hear from a true corporate veteran who’s achieved phenomenal success within their niche? Watch this episode to hear how Sharon Mirabelle ran a business within a business.

Lee Coulter joins us. Welcome to SSON on B2BiQ, I'm your host Seth Adler. Download episodes on ssonetwork.com, through our app in iTunes, in the iTunes podcast app, in Google Play, or wherever you cur...

Even exceptions can be reassured by a digital human using NLP

What's the best approach to adopting IA and RPA?What is the 'best' approach to apply RPA to your finance services? Do you start with a limited part of a process and then scale up? Or should you levera...