Mary Sue Rogers
As the workforce is increasingly characterised by 'independent' workers, you will need to adjust to their needs within HR services
May 25, 2017 by Mary Sue Rogers
Shared Services & Outsourcing Network – SSON
A superior owes it to their organization to make the strength of every one of their subordinates as productive as it can be. But even more, they owe... Learn more »
Barbara Hodge, Editor
You can't recruit and build for tomorrow if your paradigm is "yesterday"
May 25, 2017 by Barbara Hodge
The writing is on the wall: a job that is taken up by a machine is not coming back
May 25, 2017 by Ashis Kumar
Rob Hughes
Pumping out 40 robots per week – and the result is that 34 regulatory breaches were avoided. So what could 12,000 bots do?
May 24, 2017 by Rob Hughes


June 13 - 15, 2017
Streamsong Resort, Bowling Green, FL, United States
June 13 - 16, 2017
Hilton Hotel, Sydney, NSW, Australia
June 21 - 23, 2017
The Highlands, Dallas, TX, United States
June 27 - 29, 2017
Hotel Nikko, Duesseldorf, Germany
June 28 - 30, 2017
Villa Rosa Kempinski Nairobi, Nairobi, Kenya
July 10 - 12, 2017
Amba Marble Arch, London, United Kingdom
July 24 - 26, 2017
The Old Mill Toronto, Toronto, ON, Canada
August 01 - 02, 2017
To Be Announced, No city given, Philippines
August 23 - 25, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, United States


Rob Hughes
Pumping out 40 robots per week – and the result is that 34 regulatory breaches were avoided. So what could 12,000 bots do?
May 24, 2017 by Rob Hughes
AI and RPA
The key challenge for effective RPA implementation is to find the right internal talent, according to integration specialists who work with... Learn more »
SSON Awards
Europe's leading case studies honoured by judging body
This has been the most popular video at our events: if there were only 100 SSOs in the world, what would they look like?
May 16, 2017 by Barbara Hodge


LEE Talks 6
Lee Coulter from Ascension shared 3 key learning and wisdom on the level of environmental control necessary to prevent your digital labor from... Learn more »
May 2, 2017 by SSON Network
LEE Talks
Hear from Lee Coulter from Ascension as he explored thought leadership and a strategic vision on the impact, benefits and opportunities from... Learn more »
March 20, 2017 by SSON Network
LEE Talks 5
Lee Coulter from Ascension shared how he and the IEEE group are working to define and establish standards to drive consistency and further ease... Learn more »
March 3, 2017 by SSON Network
LEE Talks 4-2
Lee Coulter from Ascension shared how his leadership team has evolved with the advancement of Intelligent Automation in his organization.
February 23, 2017 by SSON Network
LEE Talks 3
Lee Coulter from Ascension shared how Intelligent Automation tools increase the significance of data availability.
February 16, 2017 by SSON Network

Drucker Inspired Management

David Kung

Why Chief Innovation Officers Must Bridge The Collaboration Gap

In The Effective Executive, Peter F. Drucker... Learn More »
May 25, 2017

How to Avoid Inevitable Failure Through Innovation

There was one sure way that Drucker knew that an... Learn More »
May 22, 2017


renata sheyner head shot sson portal
Financial Transformation – Make the Leap from Spreadsheets to Strategy
Watch now »
Syril Mathai
True Measure of the Close: Time + Effort + Quality
Watch now »
Jenna Stengert
The Secret to a Successful (Finance) Future: Continuous Accounting
Watch now »
Dennis Liu
GBS Transformation & Training: IBM’s Journey
Watch now »
Paul Bartlett
How Groupon and Wells Fargo Manage Global Payroll & Compliance
Watch now »
Dan Belli
HR Technology and Automation: Thales UK Case Study
Watch now »
Jim Scully
Building a Next-Generation HR Shared Services Strategy
Watch now »
RPA for the Enterprise: The Blue Prism Example
Watch now »
Russell Workman
Robots as a Service – The Future of Risk Free Automation
Watch now »

Get the latest SSON news and Updates

Connect with your peers
Already a member? Sign In to complete your profile or Become a Member today!


SSON is an online community for finding Shared Services and Outsourcing information, discussing ideas, and sharing SSON best practices.