Why you should not delay in evaluating the benefits of intelligent automation for Finance support services
August 21, 2017 by Barbara Hodge
plant growth
Gary Carter says offshoring's value prop has GOT to move beyond cost
August 21, 2017 by Gary Carter


August 23 - 25, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, Estados Unidos
August 23 - 25, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, United States
September 10 - 13, 2017
Art Rotana Hotel & Resort, Manama, Bahrain
September 19 - 20, 2017
The Rex Hotel, Canberra, -1, Australia
September 19 - 20, 2017
Steigenberger Airport Hotel, Amsterdam, The Netherlands
September 26 - 27, 2017
Bayview Eden, Melbourne, VIC, Australia
September 26 - 27, 2017
Bayview Eden, Melbourne, VIC, Australia
September 25 - 28, 2017
The Claremont Hotel Club & Spa, Berkeley, CA, United States
September 27 - 28, 2017
Millennium Gloucester Hotel & Conference Centre, London, United Kingdom


Kari Lamont
The 'lightbulb' moment makes it all worthwhile for this self-proclaimed 'process-geek'
August 18, 2017 by Kari Lamont
Fatmir Hyseni SSON
Brexit will lead to a big push towards the automation of services, and additional demand for IT services to tackle changing regulations around data... Learn more »
August 11, 2017 by Fatmir Hyseni
Global Intelligent Automation Market Report (H1 2017)
A new operational model enabled and built by intelligent automation – SSON's market report
July 31, 2017 by Barbara Hodge
Barbara Hodge, Editor
How BP used game psychology to make it fun for staff to engage with training, and align with enterprise goals
June 21, 2017 by Barbara Hodge


LEE Talks 6
Lee Coulter from Ascension shared 3 key learning and wisdom on the level of environmental control necessary to prevent your digital labor from... Learn more »
May 2, 2017 by Lee Coulter
LEE Talks
Hear from Lee Coulter from Ascension as he offers thought leadership and a strategic vision on the impact, benefits and opportunities from... Learn more »
March 20, 2017 by Lee Coulter
LEE Talks 5
Lee Coulter from Ascension shared how he and the IEEE group are working to define and establish standards to drive consistency and further ease... Learn more »
March 3, 2017 by Lee Coulter
LEE Talks 4-2
Lee Coulter from Ascension shared how his leadership team has evolved with the advancement of Intelligent Automation in his organization.
February 23, 2017 by Lee Coulter

Drucker Inspired Management


The Fine Art of Negotiation: How to Win, Even When Facing a More Powerful Entity

We negotiate everything. Our negotiations include... Learn More »
August 17, 2017

Marginal Innovations Are More Disruptive Than You Think

I’m a fan of Harvard Business School professor... Learn More »
August 15, 2017

The 3 Reports Every Manager Should Use To Identify High-Performers

The following excerpt originally published on... Learn More »
August 15, 2017

Want To Run More Effective Meetings? Avoid These ‘Meeting Malpractice’ Sins.

With summer here, our thoughts naturally turn to... Learn More »
August 14, 2017

Creative Malcontents: Straight Talk About “Talkers” and “Doers”

It's often said: People confuse good... Learn More »
August 13, 2017


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How Uber & American Express Drive Shared Services Excellence through R2R Technology
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Machen Sie Ihre Finanzprozesse schneller, effizienter und kostengünstiger mit Robotic Process Automation
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Jan Philipp Thomsen
Process Mining for Shared Services
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renata sheyner head shot sson portal
Financial Transformation – Make the Leap from Spreadsheets to Strategy
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Syril Mathai
True Measure of the Close: Time + Effort + Quality
Watch now »
Jenna Stengert
The Secret to a Successful (Finance) Future: Continuous Accounting
Watch now »
Dennis Liu
GBS Transformation & Training: IBM’s Journey
Watch now »
Paul Bartlett
How Groupon and Wells Fargo Manage Global Payroll & Compliance
Watch now »
Dan Belli
HR Technology and Automation: Thales UK Case Study
Watch now »

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