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Latest Content(see all)

CFO Playbook

Finance Transformation Cutting Through the Hype

May 15, 2018 by
SSON Industry Reports

StephanieGoody

SSON's April Round Up!

May 14, 2018 by
Stephanie Goody

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Episode 6: Doing it all

May 14, 2018 by
Deborah Kops

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SSON Podcast: Lee Coulter returns for Ep.56

May 12, 2018 by
Seth Adler

Upcoming Events(see all)

HR Shared Services & Outsourcing Summit

May 21 - 23, 2018

The Drake - A Hilton Hotel, IL

3rd AI & Robotic Process Automation World Summit

11 - 14 June, 2018

Hotel Palace Berlin, Berlin, Germany

SSO Beijing 2018

12 - 13 June, 2018

New World Beijing Hotel, Beijing, China

Shared Services and Outsourcing Week 2018 – Australasia

13 - 14 June, 2018

Pullman Melbourne Albert Park, Melbourne, VIC

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WEBINARS & ONLINE LEARNING

FEATURED ARTICLES(see all)

CFO Playbook

Finance Transformation Cutting Through the Hype

May 15, 2018 by SSON Industry Reports
seth adler headshot

SSON Podcast: Lee Coulter returns for Ep.56

May 12, 2018 by Seth Adler
Barbara Hodge, Editor

My "AI WOW Moment" of the week...

May 11, 2018 by Barbara Hodge
Shared Services & Outsourcing Network

What Rejected Cities Can Learn from Amazon's Feedback

May 10, 2018 by Shared Services & Outsourcing Network

FINANCE & ACCOUNTING

CFO Playbook

Finance Transformation Cutting Through the Hype

May 15, 2018 by SSON Industry Reports
SSON Editorial

How to Robotize Finance Step-by-Step

May 10, 2018 by SSON Editorial

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HUMAN RESOURCES

Press Release SSON

Ericsson HR Delivery focused practices achieve CMMI Level 5 Appraisal

April 18, 2018 by Press Release SSON
Shared Services & Outsourcing Network

Yes, The Glass Ceiling is Real

April 17, 2018 by Shared Services & Outsourcing Network

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PROCUREMENT

10 Ways Manual Tasks Are Costing Your Business

10 Ways Manual Tasks are Costing Your Business

March 9, 2018 by SSON Industry Reports
Report SSON shared services

The Business Case for Automation: How Do You Influence Technology Purchases

January 31, 2018 by SSON Industry Reports

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DATA MANAGEMENT & ANALYTICS

Barbara Hodge, Editor

"Data" Fuels Automation Capabilities (and Results)!

May 9, 2018 by Barbara Hodge
10 Ways Manual Tasks Are Costing Your Business

10 Ways Manual Tasks are Costing Your Business

March 9, 2018 by SSON Industry Reports
Matt Wilden

We Like to Test Things Here – Bring Your Measuring Tape to Work Every Day

March 7, 2018 by Matt Willden
Shared Services & Outsourcing Network

Shared Services in Europe 2018: Millennial Talent, Digital Disruption & Customer Experience

March 6, 2018 by Shared Services & Outsourcing Network

BUSINESS PROCESS MANAGEMENT

CFO Playbook

Finance Transformation Cutting Through the Hype

May 15, 2018 by SSON Industry Reports
GBS: Transformation Driver & Digital Enabler

Global Business Services: Transformation Driver & Digital Enabler

May 3, 2018 by Barbara Hodge
10 Ways Manual Tasks Are Costing Your Business

10 Ways Manual Tasks are Costing Your Business

March 9, 2018 by SSON Industry Reports
Peter Csucska

SSON Podcast: Peter Csucska, Lexmark

February 27, 2018 by Seth Adler

CUSTOMER EXPERIENCE

seth adler headshot

SSON Podcast: Lee Coulter returns for Ep.56

May 12, 2018 by Seth Adler
Press Release SSON

"Digitizing the Customer Experience" – ScottMadden's Brad DeMent, Conference Chair, Summarizes SSO Week 2018

April 4, 2018 by Press Release SSON
Matt Wilden

Percentiles & Asymptotes – Shining a Light on Extremely Negative Customer Experience

February 23, 2018 by Matt Willden
Shared Services & Outsourcing Network

Interactive Report: Millennial Talent, Digital Disruption and Customer Experience

February 23, 2018 by Shared Services & Outsourcing Network