Jon Hendrix

Interim Associate Vice President of Revenue, Receivables, and Payables Georgetown University

Jon Hendrix is AVP of Revenue & Receivables and Payables at Georgetown University, where he leads the Accounts Payable team and oversees financial operations for one of the nation's leading research universities. With more than 16 years at Georgetown, Jon brings deep institutional expertise to modernizing AP operations through process improvement and emerging technology.

Agenda Day 3

9:00 AM All-In on AP Automation: What Long-Term AI Adoption Delivers at Scale

Getting AP automation off the ground is one challenge. Sustaining it, scaling it, and using it to drive change across an entire institution is another. Jon Hendrix, Director of AP at Georgetown University, has spent years doing exactly that — and the results speak for themselves. In this fireside chat, he shares the outcomes, the obstacles, and the strategies that made the difference.

Key takeaways:

How to use AP data to drive accountability and behavior change outside your department
What it takes to scale AI automation beyond PO-backed invoices at a large, complex institution
The metrics and reporting cadence that turned Georgetown's AP team into a strategic business partner

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