Nathanael L’Heureux

Chief Solutions Ambassador Oversight

Nathanael L'Heureux has more than 25 years of experience in system architecture, and software development and engineering management. During his tenure with Oversight, he has held various leadership positions supporting client engagement and success, and new product design and delivery. Prior to joining Oversight, Nathanael led product development efforts for various organizations, including TALX (now Equifax). Nathanael also has more than 18 years of pastoral experience and is involved in mission work around the globe. He earned his bachelor’s degree from the University of California, Berkley, and his master’s in Theology from Fuller Theological Seminary.

Tuesday, June 10th, 2025

10:45 AM Shifting from Reporter to Predictor with AI and Data Analytics

Shared Services organizations are expected to deliver maximum value at minimal cost—but manual processes and static reporting make that mission harder every day. Traditional tools lack the speed and insight needed to identify and resolve risk at scale.  

  

In this session, we’ll challenge the assumptions behind “good enough” reporting and show how AI-powered analytics can transform operational efficiency. You’ll learn how real-time risk detection and automated workflows are streamlining spend processes and enabling smarter, more proactive spend control while improving compliance across large, complex organizations. In this session we’ll discuss: 

  • Why static audits fall short in risk prevention  
  • How AI automates routine tasks to free up shared services teams for strategic work  
  • How to catch fraud and errors at the right time 
  • Why scalable, proactive risk detection is now a Shared Services imperative