Mark Gilham

Most finance transformations tackle the obvious — ERP consolidation, automation, reporting. But one critical gap keeps reappearing: the disconnect between commercial agreements and financial outcomes. Rebates, volume incentives, and trading deals are negotiated by commercial teams but land on finance's desk as reconciliation problems, audit risks, and forecast distortions. This session explores how leading organizations are closing that loop — redesigning processes, roles, and technology to bring real-time visibility to one of the most valuable, and most overlooked, areas of the P&L.

Key Takeaways:

• Why the commercial-finance disconnect is one of the biggest hidden risks in the modern operating model

• How integrating deal and rebate management improves forecasting, accruals, and audit readiness

• The role of automation and AI in connecting commercial agreements to financial outcomes in real time

• How to build the business case for rebate transformation as part of a broader finance transformation