Redefining the Future of Work through Innovation, AI, and Skills-Based Strategy

2 December 2025 (Broadcast in EST) | Digital Conference

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Vishal Pathak

Director, People Ops VMO Google

Outsourcing industry executive, specializing in vendor management, operations & business transformation. Managed 40+ service providers delivering IT & BPO outsourcing programs for all major global markets. Led teams across functions including Vendor Management, Operations, Quality & Six Sigma, Training, Risk, Compliance, IT & Transitions and industry verticals including Banking, Financial Services, Insurance, Healthcare and Tech.

Agenda Day 1

9:45 AM Panel Discussion: The Truth (& Myth) of Agentic AI in HR

Google “Agentic AI in HR” and you’ll find thousands of hits (many of them created by AI itself), but what does the reality look like? Which processes make the best candidates for utilising AI agents, what does the change management process involve, and what exactly is the return on investment? This panel discussion gathers three experts to discuss how they’re applying AI in their HR operations. In short, this panel will examine:

• The most effective use-cases for Agentic & Generative AI in HR

• The change management process from human to bot

• Ensuring regulatory compliance, privacy, and data protection

• What to look for when choosing a solution

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