Kimberly Sawyer

VP of Product for Intelligent Automation and Business Process Engineering American Express

February 8: Actionable Insights for Decision Making

10:30 AM CASE STUDY Road Testing Process Mining Tools at American Express and Exploring Proof of Concepts (PoCs)

Kim Sawyer, Vice President, Product for Intelligent Automation and Business Process Engineering at American Express has road-tested multiple process mining tools in order to discover what works and what doesn’t for her business objectives. In this session, she will walk the audience through her experience with four different product examples. Her presentation will include, but not be limited to: 

  • Preparing data, people and processes for piloting a process mining tool 
  • Applications and determining fit for use for each tool trialed 
  • Key learnings when it comes to all four products 


Field of Study: 0.6 CPEs for Information Technology – Technical