Katie Payne, CPA

Director Order to Cash Bridgestone Americas

Katie Payne is Executive Director, Lead to Cash at Bridgestone Americas, where she leads enterprise transformation across the end-to-end Lead to Cash value stream. With more than 15 years of experience spanning Big Four audit, and global business services leadership, she specializes in customer-centric transformation, operating model design, process automation, and working capital optimization. Katie has led large-scale Order-to-Cash modernization initiatives, helping organizations simplify processes, improve customer experiences, and drive measurable business outcomes. She is passionate about reimagining traditional back-office operations to deliver seamless, consumer-like experiences across the customer journey.