Over three years, Allianz Services has systematically built global process mining capabilities to transform operations across the enterprise. In this session, Iyappan Somasundaram will share their roadmap from a small implementation engine to a 60+ consultant powerhouse driving continuous improvement. You'll learn Allianz's end-to-end framework, including roadmap development to prioritize use cases, full-scale execution to implement mining across the insurance value chain, and long-term run support for economic scalability. We will also dive into their methodology for:

• Assessing process areas and testing hypotheses before scaling
• Integrating process mining with automation, advanced analytics, and more services
• Upskilling operational teams on mining for self-sufficiency
• Creating a data-driven culture that embraces findings

Whether just beginning your mining journey or looking to industrialize capabilities, you'll gain actionable insights from Allianz Services' experiences and lessons learned operationalizing mining globally.