(Use Google Chrome or Mozilla Firefox to secure your place)

SSON is excited to announce the return of the North American Shared Services & Outsourcing Digital Week. Taking place on 14-17 April 2020 and accessible through your desktop, we will explore the topics of; Customer experience (CX) in a digital world; Data Analytics and digital first mind-set and; Process transformation through automation through industry leading speakers, some of which are exclusive for our digital event. 

The North American Shared Services & Outsourcing Digital Week will examine the next generation of shared services and how digital disruption is changing the talent desired to manage and operate the business.  As organizations begin to challenge the way they work, automation opens new doors to enhancing knowledge based work and expansion of the service catalog.

The Agenda will be released soon...

How do I join the online conference?

Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.  

How much does it cost to attend?

The North American Shared Services & Outsourcing Digital Week is completely free to attend.

Where is it located?

This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

Can I access the slides post-event?

All presentations will be available after the conference via the on-demand recording link.   When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.