Adam Witty | 07/02/2014
What makes a successful business thrive? With eight out of 10 new businesses failing within the first 18 months [according to Bloomberg] and countless established operations struggling, that's something we all want to know. Shared Services don't just need to prove themselves during an implementation and launch, when they often have to contend with pushback and skepticism from their business unit clients; they also have to constantly review what they are doing and figure out how to keep a deman...
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