Annie Cody-Nesser

Senior Manager, Procurement and Purchase-to-Pay Applied Intelligence The Hackett Group

Annie is an Advisor in The Hackett Group's Procurement and Purchase‑to‑Pay Advisory Practice, where she partners with global procurement and P2P leaders to deliver Digital World‑Class® performance insights and practical, benchmark‑driven guidance. She plays a leadership role supporting the firm's North America Purchase‑to‑Pay Advisory membership, serving as a primary relationship lead for member organizations and helping clients translate insight into sustained performance improvement.

Annie brings more than a decade of experience supporting enterprise‑wide procurement and source‑to‑pay transformation initiatives across a broad range of industries.

Based in the Philadelphia area, Annie holds a bachelor's degree in Supply Chain Management and Marketing from Bloomsburg University of Pennsylvania.

Agenda Day 2

9:45 AM Vendor Data: The Cost Organizations Aren’t Counting

You know how much you pay vendors. Do you know what it costs to keep all their records accurate?

Most organizations don't.

In a new Hackett Group study, 55% of organizations said they do not track vendor onboarding and maintenance costs or are unsure what those costs are. Nearly half process at least 5,000 supplier data changes a year. That work eats staff time. It impacts payments, supplier support, and risk, yet its full cost rarely appears in one place.

This study puts a number on it. We will reveal what it costs to maintain a vendor record when you join Annie Cody-Nesser of The Hackett Group and Thayer Stewart, CEO of PaymentWorks, for a discussion that will put vendor data where it belongs: on the agenda of CFOs, CPOs, and treasurers.

Key takeaways:

Uncover the work driving the costs. Learn what the research reveals about change volume, manual effort, and the costs organizations often fail to track.
Put a number on your own process. Leave with a framework for estimating your annual vendor onboarding and maintenance costs.
Build a case you can act on. Connect the cost of vendor data work to payment delays, rework, supplier inquiries, and risk, then use that evidence to set priorities.

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